Rocket Money
Rocket Money Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rocket Money has 1.5 star rating based on 138 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Rocket Money to a friend or colleague.
- Rating Distribution
Pros: Are crooks, Budget help, Can check all of your bills in one place.
Cons: All cons for me, Infinity, No customer service or support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rocket Money has 1.5 star rating based on 138 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Rocket Money to a friend or colleague.
- Rating Distribution
Pros: Are crooks, Budget help, Can check all of your bills in one place.
Cons: All cons for me, Infinity, No customer service or support.Recent recommendations regarding this business are as follows: "Don't subscribe. It's hard to Unsubscribe", "Don't fall for all the hype!", "Be careful", "GET AN IT AND ACCOUNTING DEGREE BEFORE USING THI SERVICE", "Save documentation of cancellation. If you get buried in junk emails like me you may accidentally delete it along with spam.".
Most users ask Rocket Money for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Rocket Money Reviews
"Loan approval"
I needed to talked to someone about my personal loan application on Friday. Its was late. The person on the phone was very nice and professional. I was...
"To Unsubscribe from Services"
It's not possible to talk to a HUMAN. To Unsubscribe. My bank account keeps being depleted! I want to subscribe and stop ACH withdrawals. User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I cannot get into my app
I'm not sure, something to do with the extra security. I've been trying for two weeks.
I can't do this anymore.
I need to cancel my account. If you can do that, please do that, and then I won't have to worry about anything else with you guys.
- Ive never been able to get into my app
Preferred solution: Full refund
Hempstead, New York
To Unsubscribe from Services
It's not possible to talk to a HUMAN. To Unsubscribe.
My bank account keeps being depleted! I want to subscribe and stop ACH withdrawals.
User's recommendation: Don't subscribe. It's hard to Unsubscribe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
I've made a subscription on Brazzers. After the trial, I wanted to delete my account, but it wouldn't let me.
After a day passed, it has taken money from me ($43.71).
I would like to get my money back. If any way possible, please contact me back.
- Takes money without verification
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money back
I am just recovering from surgery. I need my money, please.
$134.43. This is not right. I have anxiety and depression because people are always taking from me.
Please, I have 4 kids. I need my money; please send it back to my work card, my current account, please.
- Scam
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got a message from the app but it instantly disappeared and I can’t get into the app now
I called customer service and it told me to go to the app. THATS THE PROBLEM!! I cant get into the app.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCAN'T CONTACT ANYONE WITH AN ISSUE THIS IS GETTING TO BE THE NORM NICE GIG IF YOU CAN GET IT
My info for my income is not being recording properly for a couple bof months now and Rocket Money is not respondingwant to fix it but can't figure out how too bad but I may have to just cancel it sucks cause I do like it when it works properlyany way to get to a live agent?
STATS ARE OFF AND NOW I HAVE TO FIGURE IT OUT MYSELF. WHAT IN THE ***
AHHHHH
AHHHHH
AHHHHH
AHHHHH
AHHHHH
- Great analysis
- No customer service or support
Preferred solution: A PERSON ON THE F96@@ PHONE
User's recommendation: GET AN IT AND ACCOUNTING DEGREE BEFORE USING THI SERVICE
Carlisle, Pennsylvania
Cancel and refund
Was not connected with anyone to get a refund, just run around in circles and. Still not cancelled, biggest mistake of my life don't ise
Unauthorized payment
I downloaded the Rocket Money app, but when I found out I wasn't able to erase or cancel any of my subscriptions using Rocket Money, I logged out and did not authorize charges nor wanted a subscription from Rocket Money. I found out today RM took 10 dollars out of my account when I never agreed to a subscription.
I attempted calling RM, and they attempted to keep transferring me to different departments!
Not happy at all! Don't fall for all the hype!
- Nice app
- App does not work
Preferred solution: Full refund
User's recommendation: Don't fall for all the hype!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoan approval
I needed to talked to someone about my personal loan application on Friday. Its was late.
The person on the phone was very nice and professional. I was redirected to the right service, but it was closed. I called on Monday and the issue was resolved.
I got approved before 4p. Great customer service!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNOBODY HOME
JUST WAITING ON AN ANSWER FROM THEMTHEY HAVE BEEN SITTING ON IT
GREAT UNTIL I HAD SOME BAD INFO AND NOBODY TO HELP ME, PARALYZED AND OLD WTH???
???/// ?/// >>>>>>>>>>
Pittsburgh, Pennsylvania
Refund of rocket fee
I didnt realize I was on a premium. I got charged one time for $954 and I would like a refund for that.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat Product non-existent or lousy support not as I haven't head from them in several days not even sure my issue is in the works
Great product but no recourse when it's broken, just have to cancel too badthese co just set up a shell and then nobody behind the wheelIs it them, the Banks? I may never knowSUPPORT YOUR SERVICE IT'S BEEN WEEKS NOW
GOT AN ACK OF ISSUE SO.......
angry with this type of product with no one behind the wheel
awesome product when it works
could be one of the 3rd party companies or bank. no idea
and don't even have an receipt of the issue
totally sucks but with no employees they are sure making a boatload of money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill getting charged
Still getting charged for rocket mortgage somehow and dont renew even being apart of rocket mortgage
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSmart savings withdrawal
no one knows anything about my daily forced savings.
my cell 310-968-****.
rocket money is not friendly. please call me.
Preferred solution: Full refund
Laurelton, New Jersey
I need to cancel Rocket Money
It just needs to be canceled and I can't do it because they don't let you a contact them I just need somebody to help me do that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help me out
Need over phone glasses thear this dont how use this app can I have human help one on one with it please
- Yes
Preferred solution: Help tell how do things
Brands Related to Rocket Money
Quicken Loans
“Ive applied for a home equity loan. I have submitted all my information and waiting to hear from the...“
Purchasing Power
“Delivered my items and left outdoors in the rain instead of covered porch. Does not provide credit nor...“
Rocket Mortgage
“RE: Rocket Mortgage I received a notice from Rocket Mortgage that our Home Warranty was ready to expire....“
Protect America
“If theres any doubt that Protect America in Austin Texas is not a corrupt, sorry and pitiful company,...“
Companies Similar to Rocket Money
SoFi
“My account was hacked and a mobile check had been deposited into my account over the Labor Day weekend....“
Chime
“On October 5th 2025 there were 2 fraud charges to my debit card. Both to Ticket Master for $240.38 and...“
Equifax
“Have account. Did not recognize user name and password. Reset password twice. Failed to recognize just...“
TransUnion
“I put in a charge dispute with a company named Air ref. I have a contract with them for my Air...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.