Rocket Money Reviews

No one answered on the other line after they picked up the phone. I kept on saying hello.

Nobody was there.

I'm having an issue with my account. I've canceled over a year ago, and you still are taking money out.

Have a new number. Old phone got stolen, and now I have a new number that I would like to use so that I can get into my account.

I have been trying to pay my loan online I can't get my account to come up Because you changed the online page What suould I do David Bonsell

I did not create an account with Rocket Money. I did not give them any payment information.

My bank told me they have my checking account number and my routing number. I don't know how they illegally obtained this information because I certainly did not give them either my account number or my routing number. They started charging me $15 a month, which is now $75 that they owe me.

This company is a nightmare; stay far, far away. Don't even browse through their website or look at any information about them.

They have no way to contact them. They are scammers.

I have already canceled my credit card. They lied and said they didn't have it.

They keep hanging up on me, it is such a pain, they have no actual phone number. I told them no and they still did it!

I have tried to stop the automatic payment from my account for months 6 or 9. I have never used the service.

I believed that this would be helpful, but I was afraid to share access to my checking and saving account. Therefore I immediately tried to cancel the ten dollar payment, alas it did not allow me to

No assistance from the customer service department for the customer issue. The customer service team is not responding to the customer service calls.

Im trying to cancel my subscription but you all make it where you can't so now I have to pay my bank 40.00 to keep yall from stealing my money every month

I HAVE TRIED TO CANCEL THIS *** SUBSCRIPTION FOR YEARSSSSS AND I AM STILL GETTING CHARGED. THIS IS A *** SCAM AND I HAVE EMAIL RECEIPTS OF SAYING THAT IT HAS BEEN CANCELLED AND I STILL GET *** CHARGED. CANCEL THIS *** RIGHT NOW BEFORE I SUE YOUR SCAM COMPANY AND I WANT ALLL MY *** MONEY BACK YOU CROOKED ***

Should be a simple step to get your own money back but it seems they have made it very difficult. I am

Not tech savvy. I need help.

I've never done business with Rocket, but your app keeps saying I have and won't let me make a profile. So I would like to know what's going on here.

I had a number of questions about the app and how to chat with someone about the app. So far, all of my questions have been answered.

I am very satisfied with the outcome. Thank you.

I try logging in and it keeps kicking me back to the login or create a new account. Try creating a new account and it states I already have an account. I tried using another email, same thing happened.